The outbreak of the COVID-19 pandemic has pushed the world to stay inside their homes. This has further forced them to spend more time reading, streaming, and consuming online content. As per a report, the number of minutes spent by readers on news sites has increased by roughly 46% when compared to the data pertaining to the same time last year. With social distancing and self-isolation being practised by a major part of the world’s population, this has become the new normal.
Social media apps, online games, streaming content, and other digital media content together have managed to take away the maximum share for the time users are spending in the Lockdown period. People working from home are also high consumers of video conferencing and collaboration apps such as Microsoft Teams. Overnight, it is apps like Zoom that have become the primary social platform for millions of people.
Online learning has further brought families to the common avenue of digital content consumption. This will cause a major overall shift in user behaviour. This also changes the way brands and influencers will do their business with the new-normal audience. As per a study, the majority of social media users now believe that the fact that they are confined to their homes, their social media usage habits will increase significantly. And that’s true.
Source: Visual Capatalist
The fact that we are experiencing the atrocities of COVID-19 and the hope to recover from it someday has also brought about the realization that things will change and the fear will keep lurking. A Mckinsey study in China has brought about the finding that even after the outbreak ends, consumers are likely to go online for their shopping needs, be it grocery. So, here’s how the global lockdown is changing user behavior and digital media consumption.
Communities had so become a thing of the past, but that was pre-coronavirus times. With everybody forced to stay home, the anxiety meters have been high and there are just so many communities coming up in a tryst to support the people. This has further strengthened the existence of online communities.
As per a report by the Guardian for the UK, Facebook has witnessed 300 new local Coronavirus support groups, whose combined membership now totals more than a million people. People are becoming a part of several quarantine communities that help them stay sane by offering enough engagement through live chat and other communication means.
Social engagement and hanging out with friends is something that the people simply give up. Human interaction is one of the basic needs. People are still wanting to be able to hang out with their friends and loved ones from the comfort of their homes using tools of the technology. For example, going out to the movies has been replaced by the use of services such as the ‘Netflix Party’.
Zoom video calls have also managed to become the primary video call service used by the netizens for work as well as leisure purposes. To meet the demand, Whatsapp recently brought the update of adding up to 8 people on a video call. The need of the time, aye.
The time before the COVID-19 effects completely dawned upon us, people really had little consideration about fake news updates floating over the social media. It was always a fly-by moment that people chose to shrug off. However, with what now lies in front of us, new digital media consumption wave has made people more sensitive to the way they perceive new information updates. They are open to consuming verified news instead of just any news piece floating out there. The global lockdown has definitely helped people identify the threats posed by Fake News and to not fall for it.
If you are an active part of the internet quarantine parade, you must have definitely come across some sort of Instagram or Facebook challenge by now. If not, you must have definitely witnessed how people are going crazy about cooking. The kitchen now seems to be the best quarantine activity hangout for families, with YouTube becoming the best navigator for trying out new DIYs and food recipes.
The outbreak has changed entertainment habits.
All of us know people in our lives who were immune to social media and technology and their acceptance as a way of life. However, COVID-19 has changed this legacy thought process for many and brought them on-board with the idea of trying out these things for good. Therefore, we see a large number of boomers joining social media or simply indulging with the tools of technology around them.
The digital environment has changed and so have people’s digital media consumption habits and patterns. Brands are trying to evolve and react relatively quickly to the change reflected by the surge in social media consumption as it unfolds. The new normal is here with the massive shift in consumer behavior that highly impacts brands, influencers, and businesses forever.
The post How the global lockdown is changing user behavior and digital consumption appeared first on Search Engine Watch.Reblogged 11 months ago from www.searchenginewatch.com
Improving their organic search presence is the top inbound marketing priority for 61% of marketers. But many are unaware their tried-and-true search engine optimization tactics have lost their potency thanks to today’s more fluid marketing funnel.
Every marketer knows the marketing funnel: The famous upside-down triangle used to visualize the customer journey from “awareness” at the top to “action” at the bottom. Paid search is typically considered a lower-funnel tactic used to nudge customers toward a conversion. But in today’s digitally-dominated landscape, paid search plays a more integrated role.
It’s imperative that today’s marketers leverage paid search at every stage to create more sophisticated strategies because greater sophistication means less wasted budget and higher quality conversions. Here are seven tips to plug in paid search throughout your customer relationships in 2020.
If you’re currently investing in awareness channels, you’re likely using a combination of programmatic display, video, social and influencers to connect with your audiences. But don’t overlook paid search, which is also effective at driving new users to the website through competitor and educational campaigns.
If a customer is looking for your direct competitor, it’s likely they’re in need of your services as well, so bidding on competitor terms is a great way to capture your competitor’s customers. Keep in mind though these keywords are usually expensive and receive lower quality scores, they can help inform customers of their options within your industry.
Customers looking to educate themselves on a particular product or service are likely to go to Google first. Use this knee-jerk reaction to send web traffic in your direction by adding specific content on your website that answer their questions. Blogs, white papers, FAQ pages, and industry updates are valuable forms of customer education that can develop brand awareness and promote trust with your audience. Even better, you can combine branding and lead generation by gating some of this content to collect user information that can later be repurposed for email marketing, retargeting, lookalike audiences and more.
After a user visits the website and gains familiarity with your brand keep your brand top of mind through retargeting list search ads and audience bidding.
RLSAs can help drive repeat visits to your website by directly targeting and bidding on those previous website visitors. These campaigns typically use tailored messaging, such as a discount, countdown or reminder to complete an action on your website, to create urgency. RLSAs can also be used with the brand and non-branded terms to entice user action in the decision phase of the funnel.
Marketers should consider applying in-market audiences to campaigns on observation mode to develop a clearer image of how each audience segment performs. Segments that perform or convert at a high level indicate interest from that grouping of potential customers and, therefore, are worth a higher investment through the use of bid modifiers. Bid up on these audiences to garner a stronger return.
Invest in your brand terms to protect yourself from competitor interference once potential customers have made the conscious decision to engage with your brand. You can also implement extensions to impart more influence during the decision stage and garner increased user engagement.
Brand terms serve two purposes in SEO: visibility and defence. First, it’s important to remain relevant to the SERPs by being represented in organic and paid results. Second, while you have the flexibility to bid on competitor terms, the competition can bid on your terms as well. By creating a dedicated brand strategy for search, you can help cut down on competitors showing up in place of you.
Extensions such as site links, callouts and structured snippets place more ads on SERPs, giving your ads more opportunity to influence in the decision of customers. Marketers should use as many relevant extensions as possible to improve click-through-rates (CTRs) and higher quality scores.
Search engines can optimize toward conversion action through automated bidding after users take action on your website through a paid ad.
Conversion or action data that are stored in Google or Microsoft Ads is repurposed to support automated bidding like Target Cost Per Action (CPA), Maximize Conversions or Target Return on Ad Spend (ROAS). These features support a variety of conversion goals through Google’s AI automation. Creating accurate conversions in your account is essential during the final step of the funnel.
Paid search is a foundational channel for driving lead generation initiatives, as it has vast capabilities. Search plays an integral role in every stage of the marketing funnel – not just at the top. Consider connecting with your in-house team or agency partners to revamp your paid search strategy for 2020 to ensure you are leveraging search across the funnel, and, ultimately, boosting the channels’ benefit to your bottom line.
Erica Magnotto is Senior Search Engine Marketing Manager at R2i.Reblogged 11 months ago from www.searchenginewatch.com
With behavior shifting, the audio market’s growth offers a unique environment for brands to stay top of mind with consumers.
Please visit Marketing Land for the full article.
Reblogged 11 months ago from feeds.marketingland.com
In 2019, global internet users watched 1.1 billion hours of live video. That equates to 12,557 decades of online content.
And the craziest part? People will probably spend even more time streaming content in 2020.
The statistic above is just one of many that shows how popular live video is becoming. And, with any social media or online video trend, marketers are taking notice and learning how to implement it in their own tactics.
If the mounting research about live video has intrigued you, you might be asking more questions about live video in the near future.
Specifically, you might be wondering, “Which types of live content are driving people to tune in?”
To figure out what’s driving the world to watch multiple lifetimes’ worth of content in one year, I decided to conduct a Lucid survey of over 400 consumers to learn which types of content they watch the most.
If you’ve followed live stream trends, you might think content that focuses on entertainment such as behind-the-scenes content, or video game streaming, might make the top of the list as the most popular type of live content.
However, when I asked consumers, “Which type of live video are you most likely to watch if you see it on one of your social network feeds?”, their answers surprised me.
The top three live videos that people say they’re most likely to click on actually emphasize content that’s educational or allows viewers to learn something new.
In fact, the type of live videos consumers are most likely to view is “A Q&A with an influencer, celebrity, or expert in your industry,” which received nearly 30% of the votes.
Below is a quick look at the top four live video types that polled consumers selected:
Live video formats that consumers were less interested in were behind the scenes video streams, theatrical stories with a script or plotline, and virtual conferences or events. These topics received between three to eight percent of the votes.
While the least popular types of live video focus more on gaming and entertainment, the top three formats are informational and can be used by brands to discuss their industry, grow awareness, or highlight a product online.
Below, I’ll walk you through the three most common live video formats, note how you can leverage them as a marketer, and offer branded live video examples to inspire you.
Live Q&As can be affordable to produce, engage multiple audiences at once, allow you to interact with your fans, and highlight your brand’s expertise at the same time.
If you host a Q&A with an influencer or thought leader, you boost the chances of their followers tuning in to comment with questions or learn more about the guest. In the process, they’ll learn a bit about you and your brand. If you appear on a Q&A, the host’s audiences will learn more about you and potentially get the opportunity to interact.
Can’t book a thought leader or influencer? You can also coordinate Q&As with experts from your own company. This will allow experts in your industry to learn about a topic your employees are highly skilled in. This provides audiences value and allows them to engage with your brand in a new way. Additionally, prospects and customers that view this type of live video will see the depth of knowledge that your team has, which might result in them trusting the quality of your product.
While brands have been recording, editing, and publishing online product demos and tutorials for years, this process can also take place on live platforms.
Although a pre-recorded product tutorial has the benefit of being edited, a live product tutorial authentically highlights a product with no added editing.
Here’s an example of a live product tutorial streamed by The Nail Prop Shop which highlights tools that help consumers paint their nails like professionals:
In the product tutorial above, you’re seeing how the product and the host authentically without edits, artificial lighting, or anything else that could boost the aesthetics of the product. Because of this, you can easily imagine what it would be like to use the product in your own life.
People crave knowledge. And, even when you don’t directly discuss your product or service, you can leverage your audience’s curiosity by launching live how-tos or explainers related to your industry.
For example, if you’re marketing a restaurant, you might create a recipe or food-related how-to video. Or, if you’re marketing a fitness brand, you might stream a workout that audiences can try.
Like Q&As, a how-to or explainer gives you the opportunity to show off your brand’s range of knowledge and expertise in your industry. Audiences who see this content might value your expertise and trust your brand because its team has shown a strong understanding of the industry and what audiences want to learn about.
Here’s an example of a live how-to streamed by Planet Fitness. Rather than discussing what customers can get from a gym membership, a trainer from the gym shows audiences workouts that they can use to stay in shape — even outside the gym.
If you’ve been inspired by the data or the videos above and are interested in coordinating your first live video, here are a few things you should consider before going live:
To lean more about the things you should check before going live, check out this helpful guide.
Reblogged 11 months ago from blog.hubspot.com
As LinkedIn’s continued to evolve by adding new features, like live video, it’s steadily grown its user base. While the LinkedIn audience still skews towards career-minded professionals, the industries, interests, and demographics represented on the platform have become much broader since its launch.
Aside from LinkedIn’s user growth, it’s also continued to expand on advertising opportunities, which has helped make it the second most used platform of B2B marketers.
Today, it’s becoming quite clear that LinkedIn isn’t just for people in executive corporate roles. With millions of company pages and individual members, there’s a discussion, post, or professional network for almost anyone on this channel.
But, despite LinkedIn’s growth and advertising opportunities, many marketers or brands still worry that the platform is still too formal or corporate for their audiences.
The truth is — LinkedIn could very well be one of your most underrated marketing channels.
If LinkedIn’s growth has caught your attention and you want to determine if it’s audiences and ad offerings are right for you, it’s important to do some research before devoting more time and resources to this network.
To get you started on your LinkedIn research, here are 24 need-to-know stats about the platform’s audience, growth, and most common marketing tactics.
Because LinkedIn is a slightly different audience from other major platforms like Facebook, Twitter, or Snapchat, you’ll want to understand the audience before investing time or resources into a campaign or advertisement. Be sure to keep the stats above, as well as emerging research about the platform and its audiences, in mind as you prepare your next social media strategy.
If you’re looking for more inspiration or hard research to help you guide your LinkedIn strategy, check out this great post which highlights the most engaging topics and posting strategies on the platform. If you’re more interested in boosting your personal profile and network on LinkedIn, here’s a guide on how to become a LinkedIn thought leader.
Reblogged 11 months ago from blog.hubspot.com
90% of all web searches happen on Google, which means, if you’re a marketer, you should probably know the ins and outs of Google Ads
I’ve opened Google to search for something at least five times today. And every one of those times, I’ve seen at least two ads on every results page. No matter the wide range of my searches — from vegan snickerdoodles to makeup brands and HTML codes — I was met with Google advertisements.
From a business perspective, Google Ads is amazing for lead generation. It’s a pay-per-click platform that helps you boost visits to your website. With Google Ads, you can create targeted ads that will be shown to a segmented audience.
Google Ads allows you to track the traffic, metrics, and conversions of your ads without switching to Google Analytics.
Let’s begin by talking about GCLID more in depth.
If you are unsure of the number of conversions you’re earning from your ad campaigns or want more insight into how to improve the performance of your ads, you may want to look into Google Click Identifier.
A GCLID is generated every time an ad is clicked and the user is redirected to a landing page. GCLID communicates data to Google that will be sent to Ads and Analytics, like the pages per visit and the amount of time spent on the website as a whole.
When you track ads, you can monitor their real-time performance. You can optimize ads for better performance. Ads can be tracked by adding tags, like GCLID.
GCLID which helps you streamline tracking ad performance and gives you end-to-end conversion performance. This post will teach you all about GCLID and how it can fit into your Google Ads strategy.
When you have GCLID turned on, you’ll be able to track extensive details of the end-to-end conversions you’re earning with specific campaigns.
If you use auto-tagging, (also known as GCLID), you’ll be able to track more dimensions than with manual tagging, including how your keyword is being matched to search queries, the ad group associated with the keyword, the URL ID, the ad format, and the distribution network.
Below is an example of the amount of features available to you with auto-tagging:
Ultimately, these metrics, available to view as a full report in Analytics, will help you improve the quality of your ads.
Let’s talk a little more about how tagging works.
You can tag ads manually or have Google track for you using auto-tagging.
Manual tagging is completed by adding a unique UTM code into your tracking data in Google Ads. While both GCLID and manual tagging allow you to obtain unique analytics about ad performance, there are differences.
Keep in mind this important note from one of HubSpot’s paid ads managers, Nicole Ondracek, about manual tagging: “Manual tagging overrides GCLID auto-tagging when used, but it’s good to have auto-tagging turned on so you can see all the data and dimensions possible when looking in Google Analytics.”
If you use manual tagging in Google Ads, you’ll be able to access data for these dimensions, including Source, Content, Medium, Campaign, and Keyword. Ondracek notes, “We look at all of the interactions, like clicks and impressions, in the Google Ads interface, and if we want to see further conversions, we look in Analytics using the manual UTM tracking.”
GCLID helps to keep all of those reporting features in one channel which means less back and forth for you.
Now that you have a deeper understanding of the differences between tagging, let’s talk about how to enable GCLID.
Setting up GCLID is pretty easy. First, access Google Ads, click “Settings,” > “Account settings,” > “Auto-tagging.” From there, select “Tag the URL that people click through from my ad,” and save your changes.
Then, make sure your Google Ads and Analytics accounts are linked. Learn how to do that in this ultimate guide. Want the abbreviated version? In Google Ads, click “Linked Accounts” under Setup, which is located in the Tools icon.
You’ll also have to activate Google signals, which will import those conversions across the two channels. From there, check your reports in Ads by creating reporting columns based on the metrics you want to follow.
To access your GCLID data in Analytics, go to the left sidebar and click “Acquisition,” > “Google Ads,” > and the type of campaign you’re checking. In this case, I chose “Video.”
From this screen, keep track of the ROI you’re earning from each GCLID you have. Additionally, sort your GCLIDs by campaign goal, or click on a specific GCLID to learn more details about how it’s performing by the hour as well as specific web behavior concerning that URL.
GCLID is meant to help you organize and keep track of your ad performance. It’s a tool to help you optimize your campaigns so you can improve them as they’re running. When you use GCLID, you are personalizing your Google Suite dashboard to benefit your company.
How do you plan to fit GCLID into your Ads strategy?
Reblogged 11 months ago from blog.hubspot.com
Which one does Google care about more? How to use demographics to decrease cost, increase click share, and be rewarded by Google.
Read more at PPCHero.comReblogged 11 months ago from feedproxy.google.com
Backlink analysis has always been one of the toughest tasks of digital marketers and one SEOs have never really found an agreement upon.
And Google has never been really too helpful in ending that debate once and for all.
A decade or so ago Google had told us to get other webmasters to link to our pages and even provided us with a tool – PageRank Toolbar – to measure the effectiveness of our link building efforts.
That’s when the Pandora box was opened and no one has been able to close it ever since.
The link building game got out of control at some point ultimately leading to lower-quality but better-linked pages on top of search results – and that’s when Google started taking counteractions.
Penguin updates and manual penalties followed discouraging the site owners from attempting to manipulate Google’s algorithms. “Get backlinks” in Google’s guidelines was revised into “Build high-quality content”, and “link building” acquired a “spammy tactic” connotation.
Yet, no matter how much Google is trying to push away the “link building” agenda, digital businesses are unable to put it aside. In fact, the more Google is fighting bad links, the more emphasis it puts on backlink analysis and acquisition services.
Whether you (or Google) like it or not, backlinks remain the crucial part of Google’s algorithm, and consequently, backlink analysis remains the most important step to organic visibility.
In fact, backlink analysis is helpful on both fronts:
While the importance of backlink analysis is clear to everyone who is not living under the rock, everyone in our industry keeps facing the same question again and again: How to tell good links from the bad ones?
When you look at a backlink, you can mostly tell whether it is natural and helpful. But all of the SEOs working with sites with more than 20 pages and brands with more than $200 budget know that looking at each backlink is hardly possible.
There’s simply no business implications for “tell it when I see it” concept. So what to do?
I was actually inspired to write this article by stumbling across this article on data-based decision making listing multiple benefits of using data over instincts when making business decisions.
Today, the top companies around the world use data to make decisions about their business. The reason they’re leading the way is that they’ve gained a strategic advantage over their rivals simply by shifting their focus to data rather than relying on business acumen alone.
The question is, how does this apply to link building?
Simply put, link building and backlink acquisition are crucial for any business presence and visibility in organic search results. This means they fall under the “business decisions” category which means they are basically unthinkable without data to support them.
But while we recognize the importance behind data, which data can we use to make link building and link removal decisions.
Ever since Google’s toolbar PageRank has been deprecated, marketers have no reliable ways to automatically tell a good link from a bad link.
Or do they?
Lots of marketers are content to judge a link page quality by looking at one particular source, like Moz DA.
And if you have a hard time explaining to anyone why they shouldn’t rely on any particular number, let me make it very easy for you:
None of the current numbers assessing the authority of a web page or a quality of a particular backlink comes from Google.
Do you need a more convincing argument?
It should be clear to any business owner at this point: You cannot achieve success with one of the marketing channels by 100% relying on a third-party source.
In fact, when we say don’t trust numbers when it comes to link building or analysis, we mean “no one source”.
Solid link building data exists and not using it means missing valuable growth opportunities.
The smartest link building approach is about learning to combine multiple data sources and learning to identify patterns (to embrace or avoid).
There are multiple backlink research sources including link-only ones (Majesting and Link Assistant) and multi-feature platforms (SEMrush and Ahrefs). There are also newer platforms that are entering the industry that are worth looking at. Serpstat is the most recent example that claims to include one trillion backlinks for 160 million domains:
This is how different two backlink databases can be: 50% on average.
At Internet Marketing Ninjas, for every backlink we acquire, we pull a crazy amount of data, including:
Again, none of those stats is useful on its own but when looking at all of those numbers, you can be pretty confident of the value of that link.
To help you create your own data-driven link building decisions, here are a few helpful tools and resources:
Backlink analysis is the most misunderstood task in our industry. You will see absolute extremes floating around: From experts solely relying on Mox DA to those denying the value of any number whatsoever.
Yet, the task cannot be successfully accomplished without accumulating and assessing data, so the answer is in embracing a holistic approach, that is, using a lot of data sources and making your decisions based on all of them.
Ann Smarty is the blogger and community manager at Internet Marketing Ninjas. She can be found on twitter @seosmarty.
The post The data-driven approach to making backlink analysis decisions appeared first on Search Engine Watch.Reblogged 11 months ago from www.searchenginewatch.com
When COVID-19 began spreading across the U.S., marketers scrambled to figure out how to respond. Sudden work-from-home mandates, cancelled business trips, postponed conferences and frozen budgets threw a wrench into usual expectations and plans. Users’ needs and online behaviours have changed in tandem, forcing marketers to meet them on their new terms.
Search is more important than ever now because people are spending almost all of their time at home and online, consuming media, researching, browsing and shopping. According to Forbes, total internet hits have surged by 50% to 70% with people under lockdown, while 32% of people say they are spending longer on social media. Hours spent in non-gaming apps are up as people turn to TikTok, WhatsApp, Instagram and Twitter to keep entertained, connected and informed. To stay relevant in these turbulent times, it’s imperative that marketers maintain their paid search presence while adjusting to the needs of the moment.
While no industry is immune from the impact of coronavirus, businesses are affected differently and should adapt their paid search strategies accordingly. Industries like B2B and ecommerce have seen improved performance, while industries like travel and healthcare have struggled with poor results.
The fact that healthcare is struggling may seem paradoxical, given the overwhelming need for healthcare services right now. While hospitals are busy with COVID-19 patients, people who don’t have the virus are avoiding medical centres, hospitals, and non-essential medical services like bariatric surgery and physical therapy.
Users are shifting their searches for their healthcare needs. Notably, people under shelter-in-place orders are seeking to receive care while staying in their homes. eMarketer published data from CivicScience which found that between February and March 2020, the number of U.S. adults who reported intent to use telemedicine rose from 18% to 30%. As a result, healthcare providers have to switch their offerings – along with their messaging – to emphasize virtual and telehealth services. The same is true for many restaurants as they pivot to pick up or delivery only.
The situation is different for B2B companies, which have longer sales cycles. While businesses like restaurants are worried about running out of money now, B2B companies are concerned about how they’ll fare months and, in some cases, years from now. The instinct may be to cut down on marketing budgets to save money, but extreme changes in paid search strategies can have long-lasting effects on performance. During this time, it’s important B2B companies continue filling the funnel and building brand awareness to alleviate large sales gaps that can occur later in the year.
Financial service-related searches are surging right now as people explore their options for economic relief like loans. Many companies in this space are smartly increasing their ad spending and shifting the bulk of it toward campaigns that push their best performing service lines. The same is true for ecommerce companies, especially those that sell household products and cleaning supplies, loungewear, cooking equipment, workout gear and entertainment items like board games and puzzles. Shares of Hasbro, for instance, have soared. For these companies, the adjustment is less about the offerings and more about the messaging.
There are universal principles for how to optimize paid search strategies that apply to marketers in every industry. The first is not to neglect paid search, even during difficult times. The World Federation of Advertisers (WFA) recently ran a survey which found 81% of large advertisers deferred planned ad campaigns and cutting budgets due to the coronavirus pandemic. Of those surveyed, 57% said they had decreased budgets greatly or somewhat due to the virus outbreak; however, cutting out advertising or marketing completely can make the road to recovery more challenging.
Experts advise not to stop advertising during a downturn. Evidence from recent economic downturns like the 2008 housing crash show that companies come out stronger in the end if they continue investing in brand awareness. According to Google, “Even in categories where consumers have pulled back spending right now, creating a branding impact now will have a halo and pay dividends when the market normalizes. Research and historical examples of economic downturn have shown this to work.” It’s important to keep investing in your brand and branded keywords, regardless of industry. The last thing an organization wants is competitors monetizing on branded search results.
Every cent counts these days. Not only is paid search cost-effective with a low barrier to entry, but it also enables companies to be extremely agile. A company can get a campaign up and running pretty quickly, run tests, collect data and easily alter the messaging as things change day-to-day. Marketers can also see the results of engagement, click-through rates and conversions in real time, so they know whether their investment is paying off. COVID-19 is an unprecedented situation, so testing and learning are critical during this volatile time in the market.
For any marketer thinking about how to adjust during COVID-19, here are a few best practices for how to optimize paid search.
Messaging needs to be both accurate and appropriate for the current landscape. Confirm that messaging is updated with current business hours and offerings, and revise CTAs away from messages like “Visit in-store.”
Is your copy appropriate or empathetic? An ad for booking a vacation package could feel out-of-touch. Customers will be turned off by companies that seem like they are trying to profit or gain from the pandemic, so craft communication to focus more on brand identity and values. Businesses can also use marketing to let customers know how they are responding to the pandemic. A construction firm or ecommerce company could talk about safety practices for workers, for example.
As mentioned above, healthcare companies are moving to telehealth, restaurants are moving to pick up, delivery and B2B companies are repurposing content planned for conferences into virtual webinars. Marketers should be connecting with customers virtually to let them know how you are supporting them.
During the quarantine, desktop usage has increased. Conversely, the rise of remote work conditions and people being less on-the-go has caused mobile search traffic to decline by nearly 25%. We’ve all become accustomed to a mobile-first world, but given the predominance of desktop, it’s especially important to ensure all search ads and landing pages are optimized for both mobile and desktop.
This pandemic has caused so much of what used to be normal out of the window. Whereas before, marketers might have used a multiphase process for developing campaigns that involved planning and back-and-forth and feedback, now they have to act fast to keep up with the rapidly changing world. Marketers need to craft campaigns that are affordable, cost-effective and agile – and that means paid search.
As marketing and advertising professionals, we’re all trying to figure this out together as we go. There is no roadmap or rules, but there’s no doubt that staying flexible and using this time to connect with customers is a smart strategy.
Brianna Desmet is Media specialist at digital and demand gen agency, R2i.
The post COVID-19 has altered paid search: How marketers can adjust strategies appeared first on Search Engine Watch.Reblogged 11 months ago from www.searchenginewatch.com
No one wants their emails to wind up in the spam folder.
But did you know some of the most common reasons emails go to spam are also the most preventable?
AWeber’s CEO and Founder Tom Kulzer joined The Hustle & Flowchart podcast to share his top tips for entrepreneurs — including how to dodge the spam folder and improve your email deliverability.
Here are his top 3 tips:
Have human conversations over email. Start a conversation with your subscribers by encouraging them to reply with their thoughts about a question or with feedback.
“Have a genuine reason for your audience to reply to your email. And make sure that if they do reply, you don’t send a canned response. Engage with people — they’re people,” said Kulzer.
Plus, Kulzer cautions that lack of engagement over time can indicate to internet service providers — like Yahoo!, Gmail, or Outlook — that your audience isn’t interested in your content.
“While you might have your audience’s permission to email them, they may not have opened a message from you in a while. The longer your contacts go without engaging with your emails, the more likely it is to have an impact on whether internet service providers deliver your messages to the spam folder.”
Running a re-engagement campaign will let you get a sense of who is truly interested in keeping in touch — and who’s not. Look at your stats, and clear your list if they’re truly not active subscribers.
There’s no reason to use link shortener services in emails.
Tom explains, “Many people use link shorteners to make the link look cleaner in an email. But if you have a visible URL in your emails — shortened or not — email service providers are going to rewrite the link behind the scenes so that the sender can track click through rates.
This rewritten link and the redirect can be a sign that the message is fraudulent and is more likely to be sent to spam.”
An easy fix? Link words in your email, rather than including the full link address or using link shorteners. Use language such as ‘click here to contact customer support,’ or ‘read more here.’ Not only will it help you avoid the spam folder, it will look better, too.
On your email sign up form, tell people exactly what they’ll receive as subscribers before they join your list.
“One of the most common reasons emails land in the spam folder happens before you even press send,” said Kulzer. “On your sign up form, explain how often your subscribers are going to hear from you, what they’re going to get, and what they’ll receive after delivering the lead magnet you promised in your form.”
By setting expectations with your audience up front, they’ll be less likely to mark you as spam because they know exactly what to expect.
Want to learn more about avoiding the spam folder — and how your email service provider impacts deliverability? Kulzer dives deep into the topic of email deliverability — and provides some technical insight — on the Hustle & Flowchart Podcast below.
Reach out to us at [email protected] for email deliverability assistance.
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